I didn't receive tracking information
We use Shippo as our primary method of shipping. Upon creation of your shipping label, Shippo will send you an email with tracking information for your order. If your email address was not entered correctly during ordering, you will not receive this information. Please feel free to contact us if you feel this is the case. Thank you!
Refunds/Damages
If you received our product damaged or improperly sealed, please feel free to contact us to receive a full-refund. Due to high volume we are offering refunds only at this time. If your tracking number indicates your package is being held up at a facility please contact the shipping partner provided with your tracking number (i.e. UPS, FEDEX, USPS). Thank you!